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★ Unfortunately we do not offer refunds or exchanges at Milly & Wolf due to the nature of pre-loved vintage clothing

★ We encourage you to contact us prior to purchasing an item if you require further information regarding the sizing or the condition of the vintage garment

★ Signs of wear and slight imperfections are to be expected and embraced when buying vintage clothing

★ Vintage sizing differs to the general sizing of today, therefore the sizing advertised may differentiate to the size labelled on the tag of the vintage garment

★ Our vintage garments are sanitised and freshly washed

★ Our vintage garments are thoroughly inspected and any sign of major wear will be claimed in the item description along with photos when necessary

If you feel as though an item has been unfairly misrepresented on our behalf, please contact us on the same day of receiving your order and we will evaluate the issue. Please be aware that our vintage garments are sold 'as is', however we are aware that flaws can be missed and errors can be made when advertising. Please understand that we may or may not agree to propose the offer of a full/partial refund or exchange, depending on how minor-major the issue represents. If we do agree to a refund or exchange, we ask that you please return the item to us within 48 hours after we have made an agreement. Please email us a confirmation of the return shipment/including the tracking details. We will not complete the refund or exchange until the item has been returned accordingly within this timeframe given and the item is in the same original vintage condition/clean/unworn.may 

All in all, we want you to be 100% HAPPY with your purchase, so if you have any questions, please head over to our 'CONTACT US' page or email us directly